Email Reminders

Customize your Email Reminders

Our email reminders allow you to include all of you own content as well as custom fields such as appointment date & time, customer name, company name, address, and phone number.

You can also include custom fields in email reminders such as room numbers, amounts due, arrival details and more!

email reminder icon and keyboard

Send your Email Reminder at the appropriate time

Schedule for one week

Our email reminders allow you to schedule them at the appropriate time or trigger them to be sent multiple times. You can also trigger them when an event happens such as a text message failure or call failure.

For example, you can send an email reminder a week ahead of the appointment and then another on the day before the appointment.  You can also change the email reminder content based on the customer or patients reply to the initial reminder.  Say the customer or patient confirms the appointment using the reminder you send out one week prior. In this case, you may want to just give them a friendly reminder the day before, rather than asking for another confirmation.

Add Company Branding to your Email Reminders

Customize the look and feel of your email reminders by adding a border and your logo as well as your company address and phone number.

Not only does this increase your brand recognition, but it also adds to the customer experience by looking more professional and authentic.

Your patients or customers will feel confident that the email reminder is originating from your office and will be more likely to open it and reply to it.


email reminder example

Add Buttons to Your Email Reminder

Confirm your Appointment

Allow your patients or customers to confirm the appointment with the click of a button! In fact, we allow you to add up to 3 custom buttons to each and every email reminder.  For example, a typical scenario may be where you would allow your customer to either “confirm”, “cancel”, or “reschedule” the appointment.  

Which buttons you add is entirely up to you.  You may want just “confirm” or perhaps you do not want to include buttons at all. With our email reminders, you can include whichever buttons are necessary for your specific case.

Keeping out of the Spam Folder

Our email reminders are sent using the latest technology in order to keep them out of the Spam folder and in your customers inbox.

We follow all standard protocols and guidelines when sending email reminders including a verified domain name and DNS.

We also comply with the CAN-SPAM ACT.

Universal Formatting

Clicking on email spam folder with 372 items

To ensure a high-rate of delivery, our email reminders are formatted to look good in most email client programs and mobile devices. As well, we always include an option to view the reminder in a web browser. This ensures a high-rate of customer satisfaction.