Appointment Reminders for Businesses - Text, Email and Call

Custom Tailored Email Reminders

Email appointment reminders can be sent in addition to text reminders or call reminders. With our email reminders, you can include your logo, branding colors, and more. This ensures that the email looks authentic and professional. 

The content can be specified and is entirely customizable just like with all of our appointment reminder types. As well with all of our reminders, you can send the email reminders out in relation to the appointment. For example, 1 week before & 1 day before, or even a day or 2 after the appointment (to get feedback on the appointment). 

Add Buttons to Your Email Reminders

You can also allow your customer to respond with up to three responses.  These responses will be buttons within the email. Whether you choose to add buttons to your emails is up to you.

Typically these buttons may give the option to confirm or cancel an appointment but they really can be any key words that you choose. This allows your customers to respond quickly and easily to the appointment reminders.

As with all of our appointment reminder types, these replies (button clicks) are available in real-time through the web interface or downloadable to an excel file.  You can also set up automated reports to email the responses to you nightly or set up a text alert to notify you if a customer replies a certain way to an email reminder.

Keeping Out of the Spam Folder

We follow the standard guidelines for keeping our emails out of the spam folders. This includes using a custom domain and verified DNS. In addition, we always comply with the CAN-SPAM act.

We use a 1 click unsubscribe method as well to allow your customers to easily unsubscribe if they wish. This results in happy customers and a high email delivery rate.

Universal Formatting

All of our emails are formatted to look good in most email programs, and mobile devices. As well, we always include an option to view the reminder in the web browser.  This ensures a high rate of delivery and customer satisfaction.

Professional Quality Automated Call Appointment Reminders

Phone call reminders are great for many practices.  They definitely have some advantages over text reminders such as having the ability to include a lot more information in the reminder. This is because while text messages are limited to a 160 character limit, phone call reminders can include as much information as you want. In addition, you can always roll your failed text reminders over to phone call reminders.

Complete Customization

We allow you to build your phone call reminders from an in-house library of over 150 per-recorded voice files.

As well, you can record your own voice files right over the phone for no additional charge.  We also offer in-house voice file recordings for a small one time charge.

Solicit Responses

As with all appointment reminder types, we allow up to three responses in phone call reminders. This would be something like "Press 1 to confirm this appointment, press 2 to cancel this appointment, or press 3 to reschedule this appointment."

As with all appointment reminder outreach types, the results are viewable in real-time through the web interface, downloadable to an excel file, and available in emailed reports.  You can also choose to have responses sent directly to your mobile device via text message or email so you are alerted immediately if someone replies a certain way to the reminders.

Include Special Fields

We also offer the ability to include special fields in your appointment reminders such as company name, company phone number, and customer name.  You can include text fields such as account balances, room numbers, and more!

Originate Calls from Your Caller ID

You can also configure your phone call reminders to originate from your office Caller ID so there is no confusion about who is calling.