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Appointment Reminders for Businesses - Text, Email and Call

Appointment Reminders for Businesses

Who are our customers?

  • HIPAA Compliant Medical Centers such as family practices, internal medicine, chiropractors, dentists, physical therapy, mental health and more!
  • Small Business Owners who want an easy to use appointment reminder system that links with their calendars and has no contracts or commitments.
  • Anyone who operates a business in the United States or Canada and needs to send appointment reminders to their customers or patients.

How Easy is it?

  • When you sign up for a free trial, you will answer a few simple questions about your business.  Our appointment reminder wizard will generate your setup based on your responses.
  • You can start sending appointment reminders immediately, or customize them to your exact specifications.
  • If you need help, we have loads of tutorials and help documentation, or contact our tech support for a free 30 minute set up  meeting!

What's the Price?

  • The 30 day trial is completely free and you do not need to give us a credit card.
  • Express Accounts allow you to send up to 100 reminders per month for only $9.95 per month.
  • HIPAA Compliant accounts start at $99.95 per month and allow up to 1200 appointment reminders.
  • Volume Discounts for sending over 5,000 appointment reminders per month!


automated appointment reminders

Choose Your Account Tier

Choose from one of our appointment reminder packages starting at only $9.95 per month. Our Highly-Secure, HIPAA Compliant packages start at only $99.95 per month.

We also have accounts that are perfect for individuals and small businesses that wont break the bank!

There is no software installation necessary, no sign-up fees and no contracts. Simplify your life and decrease no-shows using our cloud-based appointment reminder service.

Get started today and be up and running quickly and easily.  We also offer hands-on live account set up and support for all of our tiers.

Appointment Reminders for Businesses

We specialize in appointment reminders for businesses both large and small. Whether you are a small business or a large HIPAA Compliant medical organization, we have the right account level for you! 

Business Woman checking Appointment Reminder

Select Your Data Source - Lot's of ways to connect!

  • Link your Google Calendar for seamless integration, upload excel or csv files or simply use our web-interface. 
  • Schedule appointments and send appointment reminders right through your phone, seamlessly.
  • Receive nightly reports with reminder status and results or view in real-time.
  • Real-time alerts via text or email when people reply to your appointment reminders.
  • Downloadable templates for excel with customer and appointment information that will allow you to manually upload excel or csv files!

Advanced Integrations

For a more advanced integration you can utilize our API to upload and download appointment information and results, or use our Integration Service to connect directly to your EMR or appointment scheduling software.

Appointment Reminder System Data Source

Data Privacy and Security

At we are very focused on Data Privacy and Security.  We take it very seriously! ***Know who you are dealing with before you share your customer's data! You can rest assured that your company and customer information is safe, secure, and we will never share your data with anyone!

We work with many large-scale medical companies so we are required to keep our data HIPAA Compliant.

Many appointment reminder services are located outside of the United States. We are located in Denver, CO and our data is housed in Phoenix, AZ in a Highly Secure, HIPAA Compliant Environment (even if you don't use or need HIPAA Compliant patient reminders, your data is VERY Secure)!

***Minimal Data Policy

We only collect and store the necessary data in order to send out your appointment reminders and if and when you cancel your account, we will delete your entire company and all historical data.

Appointment Reminder Data Security

Up & Running in an Hour!

We make it so easy that you can be up and running in under an hour and we will provide live support to help you set it up for free!

Really!! If you ever need help after that, simply let us know and we will be happy to take a look at your account or help you set up additional services free of charge.

Why? Because we want you to stick around! By spending a few minutes with you to understand your companies appointment reminder needs and helping you to understand how to use the service we hope to make the whole process both easy and fast!

Free 30 Day Trial

Sign up today and get a free 30 day trial with no credit card needed to get started.

With our service, there are never any contracts, setup fees, cancellation fees, or otherwise so you can cancel at any time and for any reason.

Its easy to use our appointment reminder system

Text, Email, and Call Appointment Reminders!

We offer all 3 Outreach types which you can mix and match as needed. Whether you use call, text, or email reminders. We allow your customers to respond quickly and easily.

Text Reminder (SMS Reminder)

Send text reminders to your customers so they will never again miss an appointment. Text messages are the simplest and easiest way for your customers to receive an appointment reminder.  You can completely customize your text reminder message and content and allow your customers to confirm or text back a custom reply which can be viewed in real-time through our customer portal.

Call Reminder

Utilize call reminders when your text message reminders fail (roll over automatically and with no additional charge), or when you have more information to relay to your customers than will fit in a text reminder. Depending on your business and customers needs, a phone call reminder may be a better choice. We also allow you to send call reminders from your verified office Caller ID.

Email Reminder

Add your logo, branding colors, company name and number and other custom fields to your email reminders.  Allow your customers to confirm appointments by pressing buttons in your email. Our emails are readable in most email programs and configured to avoid spam filters.

You Build It

We give you complete control over the content of your appointment reminders. Allowing you to custom build them from the ground up. You can even record your own call greetings or allow our in-house professional voice talent to record them for you.

Send two-way appointment reminders in your customers preferred outreach method – call – text – or email, and allow them to respond easily and quickly to the reminders.

Reply in real-time to SMS reminders by clicking "reply" and sending custom messages back to your customers.

Appointment Confirmations

Appointment Confirmations are viewable in real-time through our online portal. In addition, you can choose to receive text alerts or email alerts whenever a customer responds a certain way to your appointment reminders. You can also receive nightly reports with all of your reminder information.

Increase Revenue

You can decrease no-shows, increase productivity by freeing up office resources, and strengthen your revenue stream by sending low-cost, automated appointment reminders to your customers?

No Software Needed

Whether you run a small company or a large corporation, you can utilize our appointment reminder system without any need to change your current scheduling or EMR software.

Your account is created and managed online so you never have to worry about the time or cost involved in maintaining or upgrading software.

Easy Data Integration

Integrating your data into our site is simple. You can link your calendar, upload excel files, or simply use our online interface. For a more advanced integration, you can utilize our API or allow us to create and manage the interface. We can connect to most scheduling and EMR software.

In addition to sending appointment reminders, our service also allows you to easily create and send call, text, and email messages, alerts, newsletters and more!

No Risk, No Contracts!

With our service, there are no set-up fees or long-term contracts so sign up today!

Decrease your patient no show rate by over 90% by utilizing our HIPAA compliant text, phone, and email patient reminders.

We have several options to link your Scheduler or EMR to our appointment reminder system.

Our HIPAA Compliant accounts start at only $99.95 per/month!

Receive discounted volume-pricing for sending over 5k appointment reminders per month.

We are an excellent choice for small businesses with accounts starting at only $9.95 per month.

You can link your Google Calendar, upload excel files, or simply schedule your reminders through our site!

Our small business package gives you all the functionality you need to send appointment reminders to your customers.

With our appointment reminder service you never need to worry about your customers not showing up due to a forgotten appointment!

We offer call reminders, text reminders, and email reminders. 

Completely customize your appointment reminders with your own content, branding, and Caller ID.

All 2-Way communication is included in the cost of one appointment reminder.

Automatically roll failed text messages to calls at no extra cost so you don't need to do anything to chase down your customers.

In addition to appointment reminders, you can update your customers quickly and easily by sending out text message alerts such as "closed due to storm", or "location moving" with the click of a button.

You can also utilize our notification service to let your customers know about new services, changes in policy, or specials.

Create distribution lists to easily send appointment reminders to a subset of your customers.

Select from 4 Account Tiers - Switch tiers at any time!

Based on approximate number of appointment reminders per/mo & additional features

  • Our Account Tiers

  • Overview
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Express

  • 9.95month

  • Our express accounts are excellent for small budgets!
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Personal

  • 29.95month

  • Allows you to link calendars or upload files on a budget!
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Small Business

  • 59.95month

  • Full service accounts. Perfect for most small businesses!
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Premium

  • 99.95month

  • Send a high volume of reminders. Optional HIPAA Compliance
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance

Want More Info?

Click here for pricing and account details!

Text Reminders | Call Reminders | Email Reminders

Text Reminders

2 Way Text RemindersCell Phone Screen with reminder text message

With, you can send a customized text message reminder with all the appointment details, and your customers can text back with up to three customized responses (or keywords).

Typically, the responses may be along the lines of 'confirm', 'reschedule', or 'cancel'. You may also choose to have them respond with a simple “1” to confirm, or “C” to confirm. Again, these responses may be any keywords that you choose.

We will also send a customized text back if we receive a certain response back from your customer.

These responses are viewable in real-time through the web interface, available in automatically generated emailed reports, or can be automatically sent to your mobile device via text or email alerts so you never miss an important reply from your customers.

Schedule Your Text Reminders

It’s important to schedule your reminders at the appropriate time. If you send the reminder too far in advance, then the appointment might be forgotten again.

Most importantly, your appointment reminder needs to encourage your customers to take action and confirm their appointment with you. With our service, you can schedule your reminders well in advance, choose how far in advance to send them, send multiple reminders for an appointment, roll failed text messages to calls and more!

Once you implement our appointment reminder system, you’ll benefit right away. Your no-shows will decrease, and you’ll spend less time at work waiting for customers. Customers don’t want to miss out on their appointments, either. They’ll be happy that you reminded them. It’s a win-win!

Email Reminders
Call Reminders

Get Up and Running in a Just a Few Minutes!

Step 1 - Create your appointment reminders

Create Your Appointment Reminders

Choose the outreach type (call, text, or email - or any combination).

Set up your text reminders with the custom message of your choice. Allow your customers to respond with up to 3 keywords (e.g. 1 to confirm, C to confirm, "cancel", etc...)

Easily create your phone call reminders using our in-house library of voice files and text blocks or record/create your own! Set up a Caller ID so phone calls originate from your office number.

Configure your email reminders to use your company branding including your logo and colors, and your own custom content and links.

Include custom messages in your reminders such as room numbers, amounts due, physician name, etc...and then choose up to three responses for each reminder type or have it be purely informational.

Create additional appointment reminders for different appointment types, clinics, or locations.

Step 1 - Create your appointment reminders
Step 1 - Create your appointment reminders

Choose Your Data Source

We offer many ways to link your data. Utilize one or more of the following methods:

  1. Link your Google Calendar and sync up your appointments so your customers automatically receive an appointment reminder whenever you schedule a new appointment.
  2. Upload excel or text files easily and securely through the web interface.
  3. Schedule appointments directly through our interface with no software installation required.

Use our Integration Service to sync up any appointment scheduling software that can export a report with upcoming appointment information.

We have lots of Help Documentation as well as Tutorials to help you get started.

For more advanced integrations, we can create and manage your data extract for you or link to your 3rd party EMR or appointment scheduling software.

Whether you choose a Basic Integration or an Advanced Integration, we provide hands-on live support and setup for ALL account tiers


Step 2 - Connect your data to our appointment reminder system
Step 1 - Create your appointment reminders

Schedule and Send Out Your Appointment Reminders

Send out your appointment reminders immediately or schedule them to be sent at a later date.

Set up triggers to roll failed text message reminders to call or email reminders, or notify you via text alert or email alert when people respond to your appointment reminders.

Send multiple appointment reminders for an appointment. For example, send a reminder a week before the appointment, then send a follow-up reminder the day before or even an hour, or two, or three (you get the idea) before the appointment!

Send follow up text messages or emails after the appointment to solicit feedback from your customers.

Download our free Appointment Reminder Upload Service and install it on your network.  Will upload files automatically when you save them to a local drive.

Completely automate your reminders via linked calendar, or auto uploads.

Link your Google Calendar(s) and leverage Google's built-in Calendar features such as Recurring Appointments.

Set it and forget it!

Step 3 - Schedule your appointment reminders
Step 1 - Create your appointment reminders

View Results and Check Replies

With our appointment reminder service, it's super easy to check your customer's replies to the reminders. We offer several ways to view responses in real-time!

  1. View the delivery status and replies online through our web interface. You can also download these results to an excel file so you can easily sort through the replies and follow up with your customers.
  2. Receive nightly emailed reports with detailed results on your appointment reminders including delivery status and customer responses.
  3. If you link your Google Calendar, our service can write back to your calendar when people reply to your appointment reminders.  Your change the color of the event as well as view your customers actual response.
  4. For more advanced integration pull down reports via our secure web API.

Our appointment reminder service also allows you to be notified immediately via text message or email for failed appointment reminders or when people confirm or cancel an appointment.

With our service it's super easy to stay on top of your customer's replies and confirmations!

Step 4 - Check the results of your appointment reminders

Trusted and Proven Success

Built in the U.S.A

United States based company
  • We are a U.S. Based company and headquartered in Denver, CO.
  • Our staff comes to you with years of experience and a combined background in automated communication technologies including text messaging, automated calling, email campaigns, appointment reminders, data integration, telecommunications, HIPAA Compliance, and customer support.
  • We provide live, customer support for account setup and assistance free of charge.
  • Our knowledgeable and helpful staff is available to answer any questions that you have via chat, email, call, and/or support tickets.
  • We follow all security and HIPAA protocols when it comes to storing and accessing data.

Trusted by Thousands of Businesses

HIPAA Compliant Appointment Reminders
  • We are trusted by thousands of businesses across the United States and Canada.
  • Our clients include large medical providers, including mental health, physical therapy, and family practitioners.
  • We are also trusted by many small business owners ranging from small therapy practices, personal hygiene care, instructors, mechanics, exercise trainers, and more!
  • No matter what your business is, we are sure that we will have an account suitable for your business needs.
  • We are all about appointment reminders for businesses! If you own or work for a business that needs to send appointment reminders to customers or patients, you have come to the right place!

Years of Experience

Experience, LLC - Appointment Reminders for Businesses - has been online and in operation since 2012.

The roots and services of the company stretch back over 20 years and span several other companies and organizations specializing in online, automated calling, emailing, and texting communications.

The company has grown substantially since it's humble beginnings and is now one of the leading appointment reminder services in the United States and Canada.

You can rest assured that your company is in good hands, your data is private and secure, and you will always be able to speak with a live customer service representative when you need help.

Need help?

Drop us a line today for a free quote and more info!