Appointment Reminders for Businesses

Send Call, Text, or Email Appointment Reminders to your patients or customers using our automated reminder system


Text, Email, and Call Appointment Reminders!

You can mix and match your call reminders, text reminders, and email reminders as needed. We allow your customers to respond quickly and easily to all 3 outreach types.

Text Reminder (SMS)

Send text reminders to your customers! They will never again miss an appointment with you. Text messages are the simplest and easiest way for your customers to receive an appointment reminder.  You can completely customize your text message and content. In addition, you can allow your customers to confirm or text back a custom reply. This can be viewed in real-time through our customer portal.

Call Reminder

Utilize call reminders when your text message reminders fail (roll over automatically and with no additional charge), or when you have more information to relay to your customers than will fit in a text reminder. Depending on your business and customers needs, a phone call reminder may be a better choice. We also allow you to send call reminders from your verified office Caller ID.

Email Reminder

Add your logo, branding colors, company name and number and other custom fields to your email reminders.  Allow your customers to confirm appointments by pressing buttons in your email. Our emails are readable in most email programs and configured to avoid spam filters.


You Build It

We give you complete control over the content of your appointment reminders. Allowing you to custom build them from the ground up. You can create them from scratch or use an existing template. Our setup wizard can also generate them for you based on your preferences.

Send two-way appointment reminders in your customers preferred outreach method – call – text – or email. Also allow them to respond easily and quickly to the reminders.

Reply in real-time to SMS reminders by clicking “reply” and sending custom messages back to your customers.


Appointment Confirmations

Appointment Confirmations are viewable in real-time through our online portal. In addition, you can choose to receive text alerts or email alerts. These are tirggered whenever a customer responds a certain way to your appointment reminders. You can also receive nightly reports with all of your reminder information.


Increase Revenue

You can decrease no-shows, increase productivity by freeing up office resources, and strengthen your revenue stream. All by sending low-cost, automated appointment reminders to your customers.


No Software Needed

Whether you run a small company or a large corporation, you can utilize our automated reminder system. There is no need to change your current scheduling or EMR software. Your account is created and managed online. You never have to worry about the time or cost involved in maintaining or upgrading software.


Easy Data Integration

Integrating your data into our site is simple. You can link your calendar, upload excel files, or simply use our online interface. For a more advanced integration, you can utilize our API or allow us to create and manage the interface. We can connect to most scheduling and EMR software.

In addition to sending appointment reminders, our service also allows you to easily create and send call, text, and email messages, alerts, newsletters and more!

Medical & Dental

Hipaa Compliant Appointment Reminders

Decrease your patient no show rate by over 90% by utilizing our HIPAA compliant text, phone, and email patient reminders.

We have several options to link your Scheduler or EMR to our system.

Our HIPAA Compliant accounts start at only $99.95 per/month!

Receive discounted volume-pricing for sending over 5k appointment reminders per month.

Small Business

Small Business Appointment Reminders

We are an excellent choice for small businesses with accounts starting at only $9.95 per month.

You can link your Google Calendar, upload excel files, or simply schedule your reminders through our site!

Our small business package gives you all the functionality you need to send appointment reminders to your customers.

With our appointment reminder service you never need to worry about your customers not showing up due to a forgotten appointment!

Appointment Reminders

Automated Appointment Reminders

We offer call reminders, text reminders, and email reminders. 

Completely customize your automated reminders with your own content, branding, and Caller ID.

All 2-Way communication is included in the cost of one appointment reminder.

Automatically roll failed text messages to calls at no extra cost so you don’t need to do anything to chase down your customers.

Alerts & Notifications

Daily News

In addition to appointment reminders, you can update your customers quickly and easily by sending out text message alerts such as “closed due to storm”, or “location moving” with the click of a button.

You can also utilize our notification service to let your customers know about new services, changes in policy, or specials.

Create distribution lists to easily send appointment reminders to a subset of your customers.

Select From 4 Account Tiers - Switch Tiers at Any Time!

Based on approximate number of appointment reminders per/mo & additional features

  • Account Tiers

  • Overview
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Express

  • 9.95month

  • Our express accounts are excellent for small budgets!
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Personal

  • 29.95month

  • Allows you to link calendars or upload files on a budget!
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Small Business

  • 59.95month

  • Full service accounts. Perfect for most small businesses!
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance
  • Premium

  • 99.95month

  • Send a high volume of reminders. Optional HIPAA Compliance
  • Schedule Reminders Online
  • Link Calendars
  • Upload Files
  • Optional HIPAA Compliance

Off and Running With 4 Simple Steps

Create - Choose Source - Schedule - Check Replies

Step 1 - Create your appointment remindersCreate Your Appointment Reminders

Choose the outreach type (call, text, or email – or any combination).

 Set up your text reminders with the custom message of your choice. Allow your customers to respond with up to 3 keywords (e.g. 1 to confirm, C to confirm, “cancel”, etc…)

 Create your phone call reminders using our in-house library of voice files and text blocks or record/create your own! Set up a Caller ID so phone calls originate from your office number.

 Configure your email reminders to use your company branding including your logo and colors, and your own custom content and links.

 Include custom messages in your reminders such as room numbers, amounts due, physician name, etc...and then choose up to three responses for each reminder type or have it be purely informational.

Create additional appointment reminder types for different appointment types, clinics, or locations.

Step 2 - Connect your data to our appointment reminder systemChoose Your Data Source

We offer many ways to link your scheduling data with our software.

From simple CSV uploads, to advanced EMR integration, we offer a large variety of methods.

Utilize one or more of the following:

Basic Integrations

  1. Link your Google Calendar and sync up your appointments so your customers automatically receive a reminder whenever you schedule a new appointment.
  2. Upload excel or text files easily and securely through the web interface.
  3. Schedule appointments directly through our interface with no software installation required.

Advanced Integrations

 Use our Integration Service to sync up any appointment scheduling software that can export a report with upcoming appointment information.

 For more advanced integrations, we can create and manage your data extract for you or link to your 3rd party EMR or appointment scheduling software.

Help Resources

Whether you choose a Basic Integration or an Advanced Integration, we provide hands-on live support and setup for ALL account tiers

We have lots of Help Documentation as well as Tutorials to help you get started.

Step 3 - Schedule your appointment remindersSchedule and Send Out Your Appointment Reminders

Send out your appointment reminders immediately or schedule them to be sent at a later date.

Set up triggers to roll failed text message reminders to calls. Set up notifications to alert you via text or email when people respond in a certain way.

Send multiple appointment reminders for an appointment. For example, send a reminder a week before the appointment, then send a follow-up the day before or even an hour, or two, or three (you get the idea) before the appointment!

Send follow up text messages or emails after the appointment to solicit feedback from your customers.

Download our Free Appointment Reminder Upload Service and install it on your network.  Will upload files automatically when you save them to a local drive.

Link your Google Calendar(s) and leverage Google’s built-in Calendar features such as Recurring Appointments.

Set it and forget it!

Step 4 - Check the results of your appointment remindersView Results and Check Replies

With our automated system, it’s super easy to check your customer’s replies to the reminders. We offer several ways to view responses in real-time!

Here are just a few ways to do it!

  1. View the delivery status and replies online through our web interface. You can also download these results to an excel file so you can easily sort through the replies and follow up with your customers.
  2. Receive nightly emailed reports with detailed results on your appointment reminders including delivery status and customer responses.
  3. If you link your Google Calendar, our service can write back to your calendar when people reply to your appointment reminders.  Your change the color of the event as well as view your customers actual response.
  4. Utilize our Upload Service to Download Reports Automatically.


Our appointment reminder service also allows you to be notified immediately via text message or email for failed appointment reminders or when people confirm or cancel an appointment.

With our service it’s super easy to stay on top of your customer’s replies and confirmations!

Built in the U.S.A

United States based company
  • We are a U.S. Based company and headquartered in Denver, CO.
  • Our staff comes to you with years of experience and a combined background in automated communication technologies including text messaging, automated calling, email campaigns, appointment reminder software, data integration, telecommunications, HIPAA Compliance, and customer support.
  • We provide live, customer support for account setup and assistance free of charge.
  • Our knowledgeable and helpful staff is available to answer any questions that you have via chat, email, call, and/or support tickets.
  • We follow all security and HIPAA protocols when it comes to storing and accessing data.

Trusted by Thousands of Businesses

HIPAA Compliant Appointment Reminders
  • We are trusted by thousands of businesses across the United States and Canada.
  • Our clients include large medical providers, including mental health, physical therapy, and family practitioners.
  • We are also trusted by many small business owners ranging from small therapy practices, personal hygiene care, instructors, mechanics, exercise trainers, and more!
  • No matter what your business is, we are sure that we will have an account suitable for your business needs.
  • We are all about appointment reminders for businesses! If you own or work for a business that needs to send appointment reminders to customers or patients, you have come to the right place!

Years of Experience


AppointmentReminders.com, LLC – Appointment Reminders for Businesses – has been online and in operation since 2012.

The roots and services of the company stretch back over 20 years and span several other companies and organizations specializing in online, automated calling, emailing, and texting communications.

The company has grown substantially since it’s humble beginnings and is now one of the leading appointment reminder services in the United States and Canada.

You can rest assured that your company is in good hands, your data is private and secure, and you will always be able to speak with a live customer service representative when you need help.

Have Questions?

Contact us today for a free quote and more info!