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Appointment Reminders for Businesses

Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system

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HIPAA Compliant
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Private & Secure
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No Show Reduction
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Years In Business

Welcome to!

Jody Oshrin
Jody Oshrin
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My company, Insights Focus, recently signed up for We have had the opportunity to use it on multiple occasions and it has worked well for us. The training and support we received was invaluable in learning to successfully navigate a new system!
Jay Williams
Jay Williams
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I have worked with for many years in multiple clinic settings that I have managed. I just deployed their services in a new location and the setup and configuration could not have been smoother. Jonah sent me very detailed instructions and then jumped on a call to troubleshoot one setting that I missed and the first batch of reminders went out with a great completion rate today. Give them a try - great value service!!
Elizabeth Jones
Elizabeth Jones
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The AppointmentReminders team is incredibly responsive to our requirements and quick to help with questions.
Art B
Art B
Read More is a great application. It has the features we need for our business at an affordable price. And the support is excellent too. No matter how often I need support or how minor the question is - the technical support is responsive and informative. I'd gladly recommend to a friend.
Farouk D
Farouk D
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This was the second program I tried. The learning curve was not that steep. The on line Tutorials are superb. I am using this as a last minute reminder to my patients the night before. It is a supplement to my secretaries personal phone calls. I am uploading CSV file from a spreadsheet which also serves a list of patients...
Medical & Dental Reminders

Medical & Dental

Small Business Appointment Reminders

Small Business

Our small business package gives you all the functionality you need to send automated appointment reminders to your customers.

Accounts for Large Companies

Large Companies

  • Multi-Site Configurations
  • Configure Reminders Across Multiple Facilities With Different Names, Addresses, Etc…
  • Detailed Invoicing With Facility Breakdowns
  • Separate or Shared Accounts Across Locations
  • Volume Discounts
  • Private & Secure
  • No Long-Term Contracts!

Call, Text, and Email Reminders

Mix and match your call, text , and email reminders. Roll failed texts to calls and more!

Text messages are the simplest and easiest way for your customers to receive an appointment reminder.

  • Complete customization of your text message content.
  • Your customers can text back with up to three customized responses (or keywords) such as “1” or “C” or “Confirm”, etc…
  • Include dynamic fields such as Customer/Patient name, Appt Date & Time, more!
  • Include custom fields such as room numbers, amounts due, location names, more!
Text Reminder (SMS)

Depending on your business and customers needs, a phone call reminder may be a better choice.

  • Send call reminders from your verified office Caller ID.
  • Build your phone call reminders from an in-house library of over 150 per-recorded voice files.
  • Record your own voice files right over the phone for no additional charge.
  • We also offer in-house voice file recordings for a small one time charge.
Call Reminder

Email Reminders are still a great way to remind your customers of appointments

  • Add your logo, branding colors, company name and number and other custom fields to your email reminders. This ensures a professional look & feel.
  • Allow your customers to confirm appointments by pressing buttons in the email.
  • Our emails are readable in most email programs and configured to avoid spam filters.
  • We use a 1 click unsubscribe method. This allows your customers to easily unsubscribe if they wish, resulting in happy customers and a high email delivery rate.
Email Reminder

Easy Data IntegrationLink your calendar, upload excel files, or simply use our online interface.

For a more advanced integration, you can utilize our API or allow us to create and manage the interface.

We can connect to most scheduling and EMR software.

Pull Data such as Patient/Customer Name, Appt Date & Time, Location Name, Appt Type, Physician/Therapist Name, More!

Seamless Google Calendar Integration

Seamless Google Calendar Integration
Increase Revenue

Increase Revenue

Decrease no-shows over 90%!

Increase productivity by automating your reminders and freeing up office resources

Fill empty slots by allowing customers to confirm, cancel or reschedule appointments

Appointment Confirmations

Reminder Results

View reminder results & confirmations in real-time on our website. Download results to a csv or excel file

Receive instant text or email alerts

Receive detailed reports in your inbox


No Software Needed

No Software Needed

Your account is created and managed online

You never have to worry about the time or cost involved in maintaining or upgrading software

You Build It

You Build It!

We give you complete control over the content and customization of your appointment reminders

Create them from scratch or use an existing template Our setup wizard can also generate them for you based on your preferences

As always, if you need help or want assistance setting them up we provide free hands-on support!


4 Simple Steps

Step-1Create Your Reminders

  • Choose the outreach type (call, text, or email – or any combination)
  • Build your reminders with your own content
  • Include custom fields in your reminders such as Customer Name, Company Name, Appt Date & Time, Phone Numbers and More!
  • Allow your customers to respond with up to 3 keywords (e.g. 1 to confirm, C to confirm, “cancel”, etc…)
  • Create your phone call reminders using our in-house library of voice files and text blocks or record/create your own!
  • Set up a Caller ID so phone calls originate from your office number.
  • Configure your email reminders to use your company branding including your logo and colors
  • Include custom messages in your reminders such as room numbers, amounts due, physician name, etc…
  • Create additional appointment reminder types for different appointment types, clinics, or locations.

Step-2Choose Your Data Source

We offer many ways to link your scheduling data with our software.

Basic Integrations:

  • Link your Google Calendar and sync up your appointments so your customers automatically receive a reminder whenever you schedule a new appointment.
  • Upload excel or text files easily and securely through the web interface.
  • Schedule appointments directly through our interface with no software installation required.

Advanced Integrations:

  •  Use our Integration Service to sync up any appointment scheduling software that can export a report with upcoming appointment information.
  • Allow us to create and manage your data extract for you or link to your 3rd party EMR or appointment scheduling software.

Step-3Schedule and Send Out Your Automated Appointment Reminders

  • Send out your appointment reminders immediately or schedule them to be sent at a later date.
  • Set up triggers to roll failed text message reminders to calls. Set up notifications to alert you via text or email when people respond in a certain way.
  • Send multiple appointment reminders for an appointment. For example, send a reminder a week before the appointment, then send a follow-up the day before or even an hour, or two, or three (you get the idea) before the appointment!
  • Send follow up text messages or emails after the appointment to solicit feedback from your customers.
  • Link your Google Calendar(s) and leverage Google’s built-in Calendar features such as Recurring Appointments

Step-4View Results and Check Replies

  • View the delivery status and replies online through our web interface. You can also download these results to an excel file so you can easily sort through the replies and follow up with your customers.
  • Receive nightly emailed reports with detailed results on your appointment reminders including delivery status and customer responses.
  • If you link your Google Calendar, our service can write back to your calendar when people reply to your appointment reminders.  Your change the color of the event as well as view your customers actual response.
  • Utilize our Upload Service to Download Reports Automatically.
  • Get notified immediately via text message or email for failed appointment reminders or when people confirm or cancel an appointment.

With our service it’s super easy to stay on top of your customer’s replies and confirmations!

Built in the USA

United States based company
  • We are a U.S. Based company and headquartered in Denver, CO.
  • Our staff comes to you with years of experience and a combined background in automated communication technologies including text messaging, automated calling, email campaigns, appointment reminder software, data integration, telecommunications, HIPAA Compliance, and customer support.
  • We provide live, customer support for account setup and assistance free of charge.
  • Our knowledgeable and helpful staff is available to answer any questions that you have via chat, email, call, and/or support tickets.
  • We follow all security and HIPAA protocols when it comes to storing and accessing data.

Trusted by Thousands of Businesses

Company Logos
  • We are trusted by thousands of businesses across the United States and Canada.
  • Our clients include large medical providers, including mental health, physical therapy, and family practitioners.
  • We are also trusted by many small business owners ranging from small therapy practices, personal hygiene care, instructors, mechanics, exercise trainers, and more!
  • No matter what your business is, we are sure that we will have an account suitable for your business needs.
  • We are all about appointment reminders for businesses! If you own or work for a business that needs to send appointment reminders to customers or patients, you have come to the right place!

Years of Experience

Experience, LLC – Appointment Reminders for Businesses – has been online and in operation since 2012.

The roots and services of the company stretch back over 20 years and span several other companies and organizations specializing in online, automated calling, emailing, and texting communications.

The company has grown substantially since it’s humble beginnings and is now one of the leading appointment reminder services in the United States and Canada.

You can rest assured that your company is in good hands, your data is private and secure, and you will always be able to speak with a live customer service representative when you need help.

Free 30 Day Trial

No Credit Card or Payment Info Needed!