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HIPAA Compliant Appointment Reminders

What is HIPAA Compliance?

HIPAA is the acronym for the Health Insurance Portability and Accountability Act that was passed by Congress in 1996.  HIPAA does the following:

  • Provides the ability to transfer and continue health insurance coverage for millions of American workers and their families when they change or lose their jobs;
  • Reduces health care fraud and abuse;
  • Mandates industry-wide standards for health care information on electronic billing and other processes; and
  • Requires the protection and confidential handling of protected health information

Read More about HIPAA

 

 

HIPAA Requirements

Do I Need HIPAA Compliant Appointment Reminders?

If your business maintains any type of health information for your patients, you are required to be HIPAA Compliant. Some of the types of businesses that require HIPAA compliance are

  • Physicians
  • Surgeons
  • Dentists
  • Podiatrists
  • Optometrists
  • Hospitals
  • Clinics

Basically if you store any type of medical information for your patients, you probably need HIPAA compliance.  Our appointment reminder service for doctors and medical staff provides HIPAA compliance at no extra charge when you sign up for a Premium Account.

This Forbes article talks in detail about what business need HIPAA compliance.

Do I need HIPAA compliant appointment reminders

HIPAA Compliant Data Storage

Our HIPAA Compliant data centers are housed in the United States. All transmissions to and from our data centers use high level encryption to keep your data safe in transit.

We only require the minimum amount of data necessary to send your HIPAA compliant appointment reminders.

We will work with you to build your patient appointment reminders in a way that provides maximum HIPAA compliance.  This is done by only sending the minimum information to your patients about thier appointments and never sending specifics about the appointment or any kind of diagnosis information.

If and when you cancel your account, we will completely erase all of your patients data.

HIPAA Compliant Cloud Storage

Our Commitment to HIPAA Compliance


We specialize in HIPAA Compliant Appointment Reminders for patients. Data security and privacy are at the forefront of technology, especially where medical records and information are concerned.

We take extra steps to ensure that any data you share with us is secure, private, and confidential.

We follow the guidelines set forth in the Health Insurance Portability and Accountability Act (HIPAA)

Doctor Appointment Reminder

We Take Care of Your Patients

Reminding your patients to come to your office is easier than ever through our service. Most patients these days even EXPECT you to send them a reminder.

In addition, some of your patients may need diagnostic services to prevent a greater health scare down the road. And while patients have to be responsible for their own health to a certain extent, health practitioners should make every effort to encourage compliance with their medical recommendations.

With our patient appointment reminders, you can even send different reminders for different types of appointments.  For example, you may want to let your new patients know that they need to arrive early to fill out appropriate paperwork, or maybe you want to let your patients know that they need to fast prior to a lab appointment.

Our service will read the appointment type that you send us from your EMR (Electronic Medical Record), and send out the appropriate automated patient reminder.

Patient Text Reminder

Patient Reminders Help Your Office

The use of HIPAA compliant medical reminders benefits your office staff as well. Your employees can spend more time on taking care of your patients when they show up instead of tying up the phone lines with reminder calls. Your patients will appreciate it when your receptionist is not rushing them through the check-in process.

A lot of appointments are made far in advance. A friendly reminder can encourage your patients to show up even when they don’t remember making the appointment because it was done months ago. Our appointment reminder service for doctors and medical staff allows you to send out reminders as far in advance as you wish.  As well, we give you the ability to easily send multiple reminders for an appointment and roll failed patient text reminders to automated call reminders.

Most medical professionals who use our services experience a huge reduction in no-shows. In fact, a HIPAA compliant reminder system is worth it financially even if you only prevent ONE no-show. Of course, another real benefit is that you won’t have to spend all day at work waiting for patients who don’t show.

Doctors office reminding patient

Our Dedication to HIPAA Compliance

At AppointmentReminders.com we...
  • Follow the HIPAA guidelines of the Health Insurance Portability and Accountability Act
  • NEVER share your company data or your patients data
  • Only store the minimal data required to send your HIPAA compliant appointment reminders
  • Encrypt your data when in transit and at rest
  • Delete your data when no longer needed
  • Follow all additional HIPAA guidelines
  • Sign a BAA(Business Associate Agreement) with you. Ours can be found Here. We can typically sign yours as well if you have your own BAA that you prefer to use.

HIPAA Compliant Data Storage

  • Our database and web servers are stored securely in the USA with our HIPAA Compliant data partner HIPAA Vault
  • HIPAA Vault maintains data centers in multiple geographic locations including San Diego, CA and Phoenix, AZ.

Secure Encrypted Connections

  • Any time you connect to our website to view patient reminder data, you are connecting through a secure, encrypted connection. This is also true with our integration service and web API.
  • Our data is transmitted through the most current version of TLS Encryption and never sent using plain, open text.
HIPAA Compliant appointment reminders

At AppointmentReminders.com we are very focused on Data Privacy and Security.  We take it very seriously! Know who you are dealing with before you share your customer's data!