Healthcare automation is becoming a buzz word in and outside the medical community. As medical providers seek to improve patient care, healthcare automation is becoming increasingly popular. And we know why – healthcare automation is the key to improving your patient care. Find out how you can start implementing healthcare automation into your practice right now.
Pre and Post Pandemic World
Like all businesses, medical offices had to get creative to keep their services going for patients who needed them. Utilizing programs like Zoom or other virtual meeting platforms became critical. You might decide that some of these changes will be permanent even post-pandemic because these changes have led to improved patient care. Now healthcare automation is also providing another avenue for better patient care and service. If you have not already started implementing automation into your practice then you are giving up time and money. The good news is, it’s not too late. You can start using any of the automation tools that suite your specific practice.
Low cost tools
Automated tools like automated appointment reminders are a very affordable option for any organization. From small to big businesses, AppointmentReminders.com caters to everyone. With their flexible integration options, starting is easy. Online tutorials are available if you need help getting started and you can be up and running in a matter of minutes! For only 5.8 cents per appointment, you can see why so many practices are using them. A 30-day free trial allows you try the program before committing or integrating it with your existing database. However, not all automated programs are this affordable and this effective. Most importantly, AppointmentReminders.com is HIPAA compliant and caters to the medical community.
Elimination of human error
Your staff works hard to keep your practice running smoothly. Give them their time back by utilizing automation. Not only can you free up their time, you can also reduce human error. For example, any failed SMS reminders are automatically rolled into a phone call. Imagine – no long conversations, no misdials, and no errors. Using a process based on rules that you create, your rules are simply applied. More so, by eliminating human error and improving patient communication, you can decrease your no-shows by as much as 80%.
Improve the patient experience
Speaking of improved patient experience, let’s talk about what the patient experience is. A patient is leaving their dentist office after their semi-annual cleaning. They schedule their next appointment with the staff and ask them if they will send out an appointment reminder. After all, the next appointment is six months away and who knows what will change between now and then. The staff agrees, and says they will give the patient a call a week before their appointment date. When the patient asks if they’ve ever considered using a program to send out an automated text, the response is “we don’t use those things, the technology is too complicated and we like doing it the traditional way”.
What the patient hears is “we don’t like change, not even if it means improving your experience”. And what the staff is really saying is “we don’t want to make the effort to learn something new”. This entire interaction is a bad patient experience. Patients want to believe that their experience is important to you. Furthermore, the program is so easy that not using it really is an excuse. Improve your patient experience and require less time from your staff all in one program.
AppointmentReminders.com is one of the easiest programs on the market. Of course, you need to try it yourself! Start with the 30-day free trial now.