According to Accenture, 66% of US health systems will offer online scheduling. Your clients will soon expect access to book appointments online for your services, from hair salons to veterinary services, and everything in between. How behind is your practice? Find out why you can’t afford to skip the benefits of booking appointments online.
Stop wasting time on the phone
Your patient receives a reminder from your office they are due for their next teeth cleaning. They jump online and fill out your website form to request an appointment. The next day your receptionist calls your patient to book the appointment but has to leave a voicemail. The patient calls back your office but the office is busy and he hangs up after waiting “too long”. Both your patient and your receptionist are frustrated. In 24 hours neither is able to make contact to book your patient’s appointment. If you had the option for the patient to book their appointment online this entire scenario wouldn’t be playing out every single day.
An online booking system can integrate with automated appointment reminders
One of the best features of an online booking system is their ability to integrate with automated appointment reminders. This creates a seamless process between setting patient appointments and automatic reminders for your patients. These reminders can be in the form of an email, text message, or phone call. Appointment reminders have proven they decrease no-shows by 80%, so you can’t afford to not use them.
Fill in last minute cancelled appointments
If a patient has access to their doctor’s calendar and could see an open spot, due to a last-minute cancellation, they may jump all over it. Your decreased patient retention could be a direct result of your patients having to wait months for their next appointment. This is especially the case for dentists. But when you give more access to your patient you empower them to take control of their appointments.
As you choose your online booking system, you can be assured appointmentreminders.com can integrate with almost any system you choose. Our automated appointment reminders can be scheduled in any form of communication and is very easy to use. We make it even easier by offering integration services and online tutorials. Sign up for your 30-day free trial now and watch your bottom line increase!