Medical Appointment Reminder Service
Reminding patients of their scheduled medical appointment times is vital for a rendering practitioner to keep their business running smoothly. If you have missed medical appointments or people running late, it causes a disruption in services for others. It also prevents doctors from rendering sufficient care for their patients. It is not only a waste of valuable time, but it costs your practice money and potential clients. Appointment Reminders will simplify the process of connecting with patients to remind them of their appointments. Your staff is relieved of the time-consuming process of daily phone calls in favor of more pressing tasks. Yet the messages are still relayed automatically via email, voice calls, and text ultimately benefiting everyone involved.
5 Advantages of Using Medical Appointment Reminder Services
The are many reasons why patients miss their appointments, but most of the time, they just forget. At times schedules become too hectic to keep the dates and times straight with other things happening. You may be of an advanced age making it difficult to keep track of what could be a multitude of appointments. In these situations, receiving a message to refresh your memory would be helpful so that you can write it down or reschedule. Other ways this type of service is advantageous:
1. Decrease No-Shows
The practice would see a great benefit from patients receiving reminder messages in that the number of ‘no-shows’ would significantly decrease. The empty spots that remain from these missed appointments are a massive inconvenience for the doctor’s schedule. A big issue is a loss imposed on the client needing the date or those who could use the spot. It wastes a lot of time and prevents patients from receiving necessary treatment.
2. Waiting List
In many professional practices, there are long waiting lists of clients who are anxious to be seen but can’t be due to already excessive loads of clients. With automated reminders, patients receive an advanced notice allowing them to either cancel or reschedule if they so desire. It gives the patients on the waiting list an opportunity to get in rather than going to a different office that may be able to offer service sooner.
3. Scheduled Time
People today live exceedingly busy lives with careers, family, wellness routines, households, trying to juggle everything becomes a challenge with something bound to get lost in the mix at some point. Unfortunately, it usually ends up being a missed appointment. Almost everyone is appreciative of some type of electronic communication that allows a response from them as they’re able. Providing such a service improves the rate at which clients are willing to respond drastically. Typically, there is a sense of embarrassment if an appointment passes by without you remembering, mainly if you are a longer-term patient.
4. Efficient Office
The incorporation of a lot of valuable time and effort from administrative staff goes into making calls to clients to remind them of their upcoming appointments or to reschedule missed appointments. The time spent is often wasted with messages left on voice mails or playing phone tag with patients. Time doing this can have greater use on much more critical patient care duties. With automated reminder systems, eliminating all the work involved in making phone calls is possible. Some of these services have a setup where they can recover forgotten appointments and generate a new date for that client.
5. Quality of Care
Quality of care is improved when the system for reminding patients of medical appointments is automated. The schedule remains full, as patients are less likely to miss a scheduled time. It allows the doctor to focus on their set appointments and provide a quality patient experience for the clients who are meant to be seen. The day proceeds smoothly, no patient feels rushed or slighted, and everyone can accomplish their tasks efficiently and effectively.
The best benefit of using automatic messaging with clients is the fact that they can be sent out after-hours or on weekends when people are readily available to receive them. You are essentially adding time to your office hours in providing this service to those you cater to with no added expense to your business. It is a way for you to maximize a connection and the amount of communication that you have with each of the clients that you see.
If you want to run your office as smoothly as possible and have clients that feel a certain degree of importance, providing appointment reminders is vital to maximizing these advantages. With the busy nature of the world around us, time is valuable and fleeting. Clients’ lives are hectic and chaotic, meaning these messages could be the single most essential thing you do to ensure your place on their to-do list.
Our prices are the best in the industry! As low as 5.8 cents per appointment reminder!
No Contracts and No Risk!
- There are No Hidden Fees, setup charges, cancellation charges, or contracts.
- All appointment reminder account tiers come with a 30 Day Trial – no credit card needed (up to 30 reminders)
- We don’t believe that there is any benefit to holding a company to a contract if the service is not a good fit. Our high-quality appointment reminder service speaks for itself.
- We are sure that our services will benefit your company by decreasing no-shows and increasing your customer’s satisfaction! If for any reason you are unsatisfied, you don’t pay! It’s that simple!