Lawn Care Reminder Service
Running a lawn care business means caring about your customers just as much as their lawns. Managing a growing business while maintaining quality work and keeping things scheduled efficiently needn’t be difficult. That’s where lawn care software can come in handy. Lawn care software can help by automating simple functions, organizing customer data, and improve the way things are done daily. With the right lawn care reminder service you can completely automate your customer communications.
Lawn Care Industry
The Lawn Care industry employs more than 1 million people and represents 604,163 Lawn Care businesses. An increase of 4.9 percent from 2020. The market size of the industry in the U.S. has been growing 2.5 percent on average between 2016 and 2021.
Beautiful gardens don’t appear overnight. Landscapers work to mow, trim, style lawns and gardens, making both public and residential areas more pleasing to the eye. Lawn Care businesses can offer a multitude of services with their own set of tools. The can range from yard care and maintenance to tree removal or a large-scale garden build. Each offering is unique, but they all help make people more excited to be outdoors at their own homes and businesses. 62% of landscaping businesses comes from single-family residential homes.
Beautiful gardens don’t appear overnight. Landscapers across the globe work to mow, trim, style and plant lawns and gardens, making both public and residential areas more pleasing to the eye.
Taking your lawn care business to the next level doesn’t always require a large investment of new landscaping equipment or spending tons of money chasing after new business. Here are 2 things you can do today to grow your mid-size lawn care business without breaking the bank.
1. Caring for Existing Clientele
The number one way to grow any lawn care business is to retain and grow your existing clientele. According to Lawn and Landscape, acquiring a new customer is 5 to 10 times more expensive than retaining an existing one, and long term customers spend 67% more on products and services than a new customer. Here are a few strategies that will help you retain and grow your existing customer base:
Communicate Well and Often
Add the “Wow” Factor
Don’t let landscaping customers forget about you or the value you provide. Whether you are communicating face-to-face, through email, or social media, make sure your customers are hearing from your lawn care business at least once per week during the planting season. This will allow you to understand your customers’ needs, prevent issues related to yard care before they arise, and ultimately help build trust between you and your customers.
Don’t miss out on new customers because you can’t respond to your landscaping service requests fast enough. Automate an email response to set the right expectations and keep your customers interested. If a customer must wait a day to hear back from you, chances are they will reach out to someone else. Add a link to the automated response that allows them to book a time for you to visit their property. This will help keep you organized and convert more leads.
2. Automate Your Operations
Automation is the catalyst for growth in any lawn care business. As you continue to add more landscaping customers, it’s important that your free up time with automation so you can focus on the revenue-generating portions of your business. Here is a list of things you can automate that will help save time and money as you continue to grow:
Invoicing
Lawn Care Service Requests
Customer Reviews
Lawn Care Reminders
Automating your invoicing is easier than you may think and can help save you time and money as you continue to grow your business. With automated invoicing, you’ll never have to worry about forgetting to send an invoice for yard care services or wondering if it has been paid.
Don’t miss out on new customers because you can’t respond to your landscaping service requests fast enough – automate an email reminder to set the right expectations and keep your customers interested. If a customer must wait a full day to hear back from you about a yard care service request, chances are they have already reached out to someone else to fulfill their needs. If you can, add a link to the automated response that allows them to book a time for you to visit their property to provide a bid. This will help keep you organized and convert more leads.
Investing in your lawn care business’s reputation can be a huge benefit for long term growth. That is why it is important to regularly survey your customers and ask them to leave reviews. Automating this process will allow you to stay focused during busy season. While also receiving good feedback from your existing customers and attracting new ones. It’s best practice to survey your customers every quarter, but you can adjust the frequency to meet your business needs.
Set up automated text reminders to let your customers know when you are coming for a service. You will look more professional and make your customers happy.
In addition, set up annual reminders to your customers. Let them know when it’s time to fertilize or blow out sprinklers.
Send out promotional material or discounts during planting season so your customers know you are making the rounds!
Mission Statement: To offer secure, reliable Automated Appointment Reminders for Businesses at affordable prices.
- There are No Hidden Fees, setup charges, cancellation charges or contracts.
- All appointment reminder account tiers come with a 30 Day Trial – no credit card needed (up to 30 reminders)
- We don’t believe that there is any benefit to holding a company to a contract if the service is not a good fit. Our high-quality appointment reminder service speaks for itself.
- We are sure that our services will benefit your company by decreasing no-shows and increasing your customers satisfaction! If for any reason you are unsatisfied, you don’t pay! It’s that simple!
