In general, people will miss their scheduled appointments by up to 80% in their lifetime. That’s a pretty huge chunk of your bottom line being both lost and depleted when those appointments aren’t rescheduled. In addition, there is a cost for the time to process the rescheduling. There are many strategies and tools that can be used to address the issue of missed appointments, but appointment reminders is by far the best one.
Use Appointment Reminders
Appointment reminders have proven time and time again to decrease no-shows by as much as 80%. This means an immediate and dramatic impact directly on your bottom line. Text message appointment reminders have proven to work better than any other form of appointment reminders because of significant mobile use. Email reminders are another very convenient platform for communication and reminders. No matter which you prefer, we offer any and all types. You can start a free trial here.
Use Automation Features
Appointment reminders can give both you and your staff important time to do more essential tasks. The automation features and integration with your calendar and your existing programs create a very user-friendly dashboard for anyone to use. These automated reminders can send out information for appointments or conferences, surveys, collect feedback, and much more. These features set the foundation for very effective communication on both ends.
Make Enrollment Easy
Be sure to ask your patients to enroll in your appointment reminders and make the enrollment process as easy as possible. The more steps your customer has to take, the less likely they will complete the process. Streamlining this process will also make it easier on your staff, thus again reducing the cost of time.
While most might agree that 2020 has already been a challenging year, with plenty of year left to be had, this could actually be your best year yet! Use appointment reminders to ensure that it will be. Decrease your no-shows by as much as 80% and increase your bottom line! Start with our free 30-day trial.