Welcome to the Frequently Asked Questions (FAQ) Page!
Here you will find some of the frequently asked questions about our services. However, if you don't see what you are looking for you can contact us here.
Can I Use my own Appointment Scheduling Software?
Yes! We know you have invested a lot of time and money in your appointment scheduling software. You like it, your staff likes it and knows how to use it, and you have no desire to switch to something new in order to add appointment reminders. We understand that and that's we specifically created our services with that in mind! That's why we offer several methods to integrate your existing scheduling software into our site.
What types of payment do you accept and how am I charged?
You may store your credit card securely with us to be automatically billed monthly or you can receive a monthly invoice via PayPal. We bill at the end of the month because the amount can vary depending on how many reminders you use.
Do you offer appointment reminder services outside the United States?
We offer service in The United States and Canada.
Do I need to sign a contract?
No. There are no start up fees and you may cancel your service at any time.
Do you integrate with smartphones?
Yes! You can schedule your appointments through the calendar on your smartphone and have it flow through seamlessly to our service.
Can I import my contact list into your appointment reminder service?
Yes! You can upload contact lists from Outlook or Google or create your own excel or .csv file.
Do you provide appointment scheduling software?
While we do allow you to schedule appointments directly through our site, we recommend using Google Calendar. You can then easily attach Google Calendar to our service. This way, you can take full advantage of Google Calendars features such as recurring appts, and mobile device compatibility.
Can I send bulk appointment reminders?
Yes! You can create distribution lists with any customers that you choose. Then you can create and schedule appointment reminders to the entire list.
Do you provide a programming API?
Yes! You we provide a secure web URL (https) for you to connect to programatically. We provide samples in C# and VB.net althrough you can use any language that you want. *Note - This is only available with some account types.
What kinds of businesses do you support?
Some of our clients include dentists, doctors, chiropractors, therapists, hairdressers, dealerships, training facilities, salons, auto detailers, real estate agents, restaurants, and consulting firms. Most of the companies that use our service schedule appointments with customers, but many use our service to send out promotions and sales announcements as well.
Are you HIPAA compliant?
Yes! Read all about our HIPAA Compliance HERE