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online reviews

Positive online reviews are a key piece of credibility for your business. Research shows that 93% of people use online reviews in their decision making process. In fact, reviews are so important that you should have a dedicated strategy for increasing your online reviews. One of the tools we detail below is how to use…

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missed appointments

If you conducted a case study on one patient that regularly missed appointments, what would you find? While reasons for missed appointments vary between patients, there are distinct patterns. Below are two case studies we have analyzed to reveal some of these patterns and suggest effective solutions. It’s time to put an end to missed…

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business strategy

When you started your practice, what did you determine to be your business strategy? In most cases, your marketing strategy includes a business strategy. But even then, if your business has grown, then likely you have also outgrown your initial business strategy. Here are 4 signs you’ve outgrown your communications strategy and you need to…

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safety policies

As the economy slowly reopens and people start to emerge out of their home you may be considering reopening your business. In fact, you may have already opened your business to the public. Either way, there are specific CDC recommendations for keeping you and your staff and customers safe and healthy. Below we highlight some…

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mental health

Mental health has always been important. However, during this pandemic mental health is easily overlooked. As you prioritize working from home, taking care of your children and keeping the house and meals organized, mental health ends up at the bottom of the list or not on the list at all. Here are a few small…

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missed appointments

In general, people will miss their scheduled appointments by up to 80% in their lifetime. That’s a pretty huge chunk of your bottom line being both lost and depleted when those appointments aren’t rescheduled. In addition, there is a cost for the time to process the rescheduling. There are many strategies and tools that can…

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appointments

As many businesses transition to work-from-home, or even run their businesses out of their home, it can feel hectic very easily. For all those parents out there who have to both work from home and manage their kids – we feel it for you. And we want to make your life a little easier, and…

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business building

Updating a business process can be really challenging. Not only do you need to identify where you need to update a process, you have to implement a variety of components to make a chance. Below are three business processes that will not only lead to an efficient front office but also contribute to business building.…

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marketing strategy

A marketing strategy is an important tool when starting a business. But when last did you update your marketing strategy? Likely your consumers are not exactly the same as they were 5 or 10 years ago – and even if they are, the technology they are using isn’t the same. This is especially true if…

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patient communication

Patient communication is a vital component to a successful office. Patient communication builds loyalty, improves customer service and encourages referrals. This is why having an adaptable tool, such as appointment reminders, is a necessary feature. You can easily do improve patient communication with our appointment reminder system, and we’re going to show you how. Go…

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