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The New Healthcare Automation

Healthcare automation is becoming a buzz word in and outside the medical community. As medical providers seek to improve patient care, healthcare automation is becoming increasingly popular. And we know why – healthcare automation is the key to improving your patient care. Find out how you can start implementing healthcare automation into your practice right…

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The 3 Biggest Benefits Of Using Email Appointment Reminders

A missed appointment is a missed opportunity. Email appointment reminders are an excellent tool to create effective communication between your office and your customers or patients. However, few offices utilize automated appointment reminders. Instead, you may still require your staff to dedicate hours every day making phone calls. In this blog, we are going to…

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Automated Appointments and The Post Vaccine World

Have you been hearing the term “the new normal” a lot lately? Even television commercials and social media posts are calling this era “the new normal”. We are moving into a post-pandemic life while COVID-19 vaccine distribution increases. Most would agree that some permanent changes have occurred as a result of the pandemic. One of…

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Increasing Your Patients and Your Profit Line

Some medical practices claim they “put patients first” but for the patient who has had bad previous experiences, these broad statements are simply not enough. A practice who does put their patients first in both healthcare and happiness is sure to stand out. Here are three easy ways you can use marketing to attract new…

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The Real Cost of Your Missed Appointments

The real cost of your missed appointments are most than just dollar signs. The number of appointments missed, plus the number of people, can add up to quite a lot. The United States reported spending $2 Trillion in treating preventable long-term disease – likely ones that could have been avoided if patients showed up to…

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COVID-19 Vaccination Scheduling and Healthcare Reminders

How is appointment reminders helpful for healthcare providers during the COVID-19 pandemic? Patient communication in the U.S. has increased dramatically. The rate of appointment cancellation and shift to telehealth has also increased. In fact, according to the Centers for Disease Control and Prevention (CDC), 4 in 10 U.S. adults are avoiding medical care because of concerns related to…

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Improve Online Reviews with Appointment Reminders

Good online reviews are a key piece of credibility for your business. Research shows that most people use online reviews in their decision making process before visiting a business. Reviews can be so important that you should have a dedicated strategy for increasing your online reviews. We detail below how to use text message appointment reminders…

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How is a No-Show Rate Calculated?

You have a patient booked for 8 a.m. on a Monday. You arrive at your office a half an hour early to prepare for the patient’s arrival and wait for them past the appointed hour. When they do not show up at 8 a.m., you give them twenty minutes before seeing the next patient, who…

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3 Tips for Effectively Communicating With No-Show Clients

If your business functions on appointments, certainly you’ve had a few clients that are suddenly no-show clients. These types regularly show with no issue, until one day…poof! They just stop showing up. In these cases, it’s possible they had a bad experience that you’re unaware of, but how would you know if you don’t see…

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Using Text Message Appointment Reminders

According to Statista.com, 274.7 million Americans access the Internet through their cell phone. Worldwide mobile internet users stand at 3.8 billion (49% of the world population) with an upward trend. This has a significant implication on professional businesses and service providers that rely on appointment booking. And now after the global pandemic, virtual platforms are…

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