4 Reasons Your Business Needs SMS Appointment Reminders
According to the new infographic by SpotOn, less than 5% of scheduled appointments are canceled after a client gets a text reminder. Their report also points out text messages have an open rate of 98%. Which makes sense, since you keep your phone on you pretty much all the time, right? According to Pew Research,…
Read MoreFacebook and Instagram’s New Appointment Reminder Tool
Facebook, which owns Instagram, is launching a new feature that would allow you to manage customer information. This includes customer information, accept and appointments and send appointment reminders through the two social media platforms. But is this a good appointment reminder tool for your business? We’ll go into the tool and what you can expect…
Read MoreHow Automated Appointment Reminders Improve Patient Care
Patient care is the backbone to any successful medical office. If you want to improve your patient care, there are techniques you can immediately implement. Below we highlight some of the most effective techniques, including automated appointment reminders as a top game changer. Start using automated appointment reminders immediately Automated appointment reminders are not only…
Read More3 Common Patient Care Problems And How To Avoid Them
In 2017, Johns Hopkins Medicine published a study that ranked medical errors as the third leading cause of death in the United States. That number is staggering. Here are three common patient care problems and how your practice can easily avoid them. Medication Errors Medication errors may include administration of the wrong drug, drug overdoses…
Read MoreSend Multiple Reminders Without Bombarding Your Appointment
If you are using automated appointment reminders then you may have chosen only one platform for your communications. In an ideal world, you would send your appointment a reminder via text, email and a phone call. But that does sound like a lot, right? And the last thing you want to do is bombard your…
Read MoreHow To Improve Patient Experience
Building your business around patient experience is the first step in creating a successful practice. The foundation of your process should be structured around your patients’ needs. As a result, you should be constantly working to improve your patient experience. You should regularly evaluate the various steps in your patient flow to ensure patient satisfaction.…
Read More4 Ways To Improve Your Medical Office
Even the best medical office should strive to improve their practice to avoid a decline in satisfaction, outcome or revenue. Here are 4 easy and effective changes you can make to improve your medical office. Patient Communication Effective communication goes beyond just talking and listening. There should be mutual respect between your patients and your…
Read MoreMobile Messaging: Increase Your Revenue
How many unopened emails do you have sitting in your inbox? And how many unread text messages do you have on your phone? While Email marketing is very valuable to any and all businesses, mobile messaging is giving email marketing a run for its money. Getting lost in the email black hole Within one full…
Read More5 Tasks You Can Automate In Your Accounting Firm
It is the busiest season of the year for Certified Professional Accountants. It’s tax season! Emails are flying back and forth between you and your clients, deadlines are approaching and you have a very long list of tasks ahead of you. However, there are 5 crucial tasks that you can (and should) automate in your…
Read MoreHow To Build A Streamlined Medical Practice
A busy medical practice is a sign of a healthy business. This also means a likely jam packed schedule and a hectic work environment for your front office and staff. And with a full staff and a full schedule, miscommunication can be a frequent annoyance. However, you can avoid many cmmunication disasters if you streamline…
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