How to Create and Edit Triggers on your Reminder Types

What Are Triggers?

Triggers allow you to create multiple reminders for an appointment or send text or email alerts when certain conditions are met.

Below is a link to a tutorial that will teach you all about Triggers:

Below is a link to a tutorial that will show you how to use a Trigger to roll a failed text message to a call

What do I use Triggers for?

Here are some examples of what you could use triggers for:

Is there a charge to create Triggers?

There is no charge to create them. However, if your trigger adds a reminder, you will be charged for that reminder. Text alerts and Email alerts count as a reminder and are subject to the same charges. *Note – You do not need to add triggers in order to see the results of the reminders. This information is all contained in our Reports, which there is no charge for. Text and Email alerts are really intended to give you instant feedback on a reminder so you can take immediate action if necessary.

To get to the “Triggers” page, ensure that you are logged into your account. Then find either the “MY COMPANY” box in the upper right hand corner or the “Account Navigation” link. Click on either of these to show the page drop-down list. Then click on “Triggers”. On the Triggers page, you will see a list of your current triggers as well as buttons that will allow you to create a new trigger or view your triggered alerts.