Adding Users to your Account
Text Messages Page
Appointment Reminders Upload Service
Voice Files – Our library of prerecorded voice files
We offer an extensive library of prerecorded voice files that you can use in your Phone Call reminders free of charge Our extensive prerecorded voicefile library contains most of the basic phrases that you might use in your reminders. Here are a few examples: “I am calling to remind you of your upcoming appointment on…” […]
Voicefiles – Creating and Editing
How to Create, Edit, and Use Voice Files Voice Files are used in your Phone Call Reminders. There are several types of voice files that are available to you: Stock Voice Files: We have a library of prerecorded voice files that are available for you to use in your reminders. Record your own voice files: […]
Triggers – Creating and Editing
How to Create and Edit Triggers on your Reminder Types What Are Triggers? Triggers allow you to create multiple reminders for an appointment or send text or email alerts when certain conditions are met. Below is a link to a tutorial that will teach you all about Triggers: Below is a link to a tutorial […]
Why my text messages don’t originate from my CallerID?
This post contains information on Caller IDs for text messages. We use an internal Caller ID (long-code) for text messages (SMS). SMS (texts) originate from one of our telephone numbers or a short code. However, with a premium account, we are able to send SMS messages from a long code (10 digit phone number) that […]
Text Blocks – Creating and Editing
Creating and Editing Text Blocks for use in your Text Message, Call, and Email Reminders What is a Text Block? A Text Block is simply a block of text that you can use when building your Reminder Types. You can use Text Blocks in Calls (Text to Speech), Text Messages, or Emails. To get to […]
Test Mode – Testing Your Account
If you have Test Mode enabled then no reminders will be sent. Why should I use Test Mode? Test Mode allows you to upload files, test the API, or connect calendars without having to worry about accidentally sending reminders to your customers. Can I send reminders to myself while I am in Test Mode? Yes, […]
Spanish Mapping
Spanish Mapping of Reminder Types Spanish Mapping allows you to set up a Spanish version of a “Reminder Type” Below is a link to a tutorial that will take you through the basic process of setting up your Spanish Mapping. Tutorial 9 : Creating and Sending Spanish Reminders How to set up and map Spanish […]
