Missed medical appointments are common across the board for medical practices. However, studies have shown the lack of transportation is a huge contributor to these missed appointments. Are Uber and Lyft the answer to decreasing no shows?
Uber Health as a new frontier
On March 1st, Uber announced their new program called Uber Health. Their new program allows healthcare providers in the US to schedule rides to transport patients to and from their appointments. The platform also allows the patients to schedule the ride themselves. This flexibility works well for increasing patient care.
Lyft offers the same thing but takes it one step futher
Similar to Uber, Lyft is another ride sharing system that has stepped into the healthcare arena. However, Lyft has partnered with various health insurers, hospital systems and medical transport services to service patients in non-emergency situations.
Lyft takes it one step further by integrating their system into the patient’s electronic records. This integration allows Lyft to determine if the patient requires special transportation without causing additional workload to the healthcare providers.
Appointment reminders also decrease missed medical appointments
These program are excellent to help decrease the widespread issue of missed medical appointments. However, your practice can also help by using appointment reminders. We make it easy to integrate with your existing calendar and patient management system. Using appointment reminders have shown to decrease no shows by as much as 80%.