Program Information

3 Signs You’ve Outgrown Your Communications Strategy

communications strategy

When you started your practice, did you ever consider building a communication strategy? In some cases, your marketing strategy will automatically include a communication strategy. And even then, if you have grown, then likely you have also outgrown your communications strategy. Here are 3 signs you’ve outgrown your communications strategy and you need a new…

Read More

Mobile Messaging: Increase Your Revenue

mobile messaging

How many unopened emails do you have sitting in your inbox? And how many unread text messages do you have on your phone? While Email marketing is very valuable to any and all businesses, mobile messaging is giving email marketing a run for its money. Getting lost in the email black hole Within one full…

Read More

Which Businesses Need To Use Automated Appointment Reminders

appointment reminders

If your business counts on customer loyalty then you should consider investing in some great customer service tools. One of which you may already be familiar with – automated appointment reminders. Not only is this tool a big win for your business, it is also a great customer service benefit for your customers. Automated Appointment…

Read More

How To Stop Missed Patient Appointments

desk setup with iPad, writing tablet, and keyboard

Patients miss up to 80% of their appointments in their lifetime. That’s a pretty huge chunk of your bottom line being messed up and staff time doing rescheduling. How will you stop missed patient appointments in 2018? Use Appointment Reminders Appointment reminders have proven time and time again to decrease no-shows by as much as…

Read More

Appointment Reminders For The New Year

The last thing on your to do list graphic with person holding a fireworks sparkler

We are only weeks away from the new year and you still have on thing left on your to-do list. Actually, you may have many things to do on that list, but appointment reminders should be at the top. Here is why you can’t afford to not use in 2018. Decrease your no-shows by…

Read More

Automated Appointment Reminders Will Decrease No-Show Patients

small antique clock sitting on a wooden table

Automated appointment reminders are now widely used by medical professionals around the world. These professionals include doctors, dentists, or other medical practitioners. But now, thanks to the ease and effectiveness of these programs, other industries are finding appointment reminders to have a big impact on their business. The Beauty Industry Hair salons, barber shops, spas,…

Read More

The Three Most Important Appointment Setting Tips

important appointment setting tips

Does your profession call for appointment setting? Many struggle with how to actually set an appointment. In fact, appointment setting is even considered a kind of “close” in sales. You cannot afford to miss these three most important appointment setting tips! Go Big or Go Home Surely you’ve heard this line before! Go big or…

Read More

Front Desk Etiquette: A Dentist Office

front desk etiquette graphic of persons hands typing on a keyboard

Your front desk is the first impression of your practice. Proper front desk etiquette is very important, yet many practices skip formal training. Here are three things you want to make sure your front desk never says to your patients. 1. Listing the price schedule over the phone Many patients will shop around before choosing…

Read More

Deal with Rude Patients in 5 Steps

rude patients graphic of multi-colored post-it notes

Some patients are just impatient and some patients are grumpy, either way, you have to know how to deal with rude patients. Here are five easy steps that you can implement with your staff today. 1. Limit communication by using an appointment reminder program Sometimes less is more. This is especially true with patients who…

Read More

Customizing and Roll-Overs: Appointment Reminder Challenges

lit keyboard

Customizing and Roll-Overs are two appointment reminder challenges you might face when, especially when setting up your integration. This challenge might seem difficult at first, but with this guide, our solutions are easy. Set up your text reminders to roll over to a call reminder if the text fails Follow these few easy steps: Set…

Read More

Search Help Docs

Help Doc Categories

All Help Docs