Human Interest

Inefficiencies Your Office Should Avoid


Have you noticed your office has some inefficiencies that are slowing down your time or effecting patient experience? In fact, some of these inefficiencies are sneaky that you might not even know they are there! Here are 3 time wasters and solutions that you should be on the look out for. Outdated Business Processes Business…

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How Automated Appointment Reminders Improve Patient Care

automated appointment reminders

Patient care is the backbone to any successful medical office. If you want to improve your patient care, there are techniques you can immediately implement. Below we highlight some of the most effective techniques, including automated appointment reminders as a top game changer. Start using automated appointment reminders immediately Automated appointment reminders are not only…

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Send Multiple Reminders Without Bombarding Your Appointment


If you are using automated appointment reminders then you may have chosen only one platform for your communications. In an ideal world, you would send your appointment a reminder via text, email and a phone call. But that does sound like a lot, right? And the last thing you want to do is bombard your…

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How To Recognize Early Alzheimer’s Disease


In honor of World Alzheimer’s Month, this article is focused on five warning signs of Alzheimer’s Disease. Knowing what to look for can be the difference and if you do notice any of these signs you should make an appointment with your doctor immediately. Memory loss that disrupts daily life Forgetting recently learned information is…

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Three Tricks Everyone Needs When They Use Appointment Reminders

appointment reminders

Appointment Reminders have been shown to increase no-shows by as much as 80%. This staggering number is a direct effect to any businesses’ bottom line. But, more importantly, how you use this feature can have a big impact on your results and your customer experience. Here are three tricks everyone should know when they use…

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How Appointment Reminders Can Be Used To Save Pets

appointment reminders

Appointment reminders are a very useful tool for patients. But how many people consider their pets to be patients? Well you should! As soon as you walk into a vet office with your pet, they are the patient. And like everyone else, they need annual check ups and medicine and a doctor. So why isn’t…

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Get An Appointment Reminder From A Celebrity


Created by Cigna, known as Cigna’s TV Doctors of America, you will want to take advantage of this one! Forget to make your annual checkup appointment again? Don’t worry, just have a TV doctor call to remind you. Here’s how it works: How do you get people to take action? You ask a celebrity to…

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How Uber And Lyft Are Decreasing Missed Medical Appointments

missed medical appointments

Missed medical appointments are common across the board for medical practices. However, studies have shown the lack of transportation is a huge contributor to these missed appointments. Are Uber and Lyft the answer to decreasing no shows? Uber Health as a new frontier On March 1st, Uber announced their new program called Uber Health. Their…

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Should You Go To The Dentist Before Or After The Holidays?

arial view of a dentist office patient chair

Are you already thinking about the many sweets you will eat over the holiday season? “They” claim the average person will gain 5-10 pounds from all the treats we partake in. But what about your teeth? So should you go to the dentist before or after the holidays? Take the appointment when you can If…

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Three Tricks For Dealing With Impatient Patients

impatient patients

No matter what office you work in you will come into contact with impatient patients. No matter the reason why the patient is impatient, your job is to handle them with respect and manners. So the next time you find yourself in the throws with another impatient patient, here are three tricks to help. Distance…

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