How To Improve Patient Experience

patient experience

Building your business around patient experience is the first step in creating a successful practice. The foundation of your process should be structured around your patients’ needs. As a result, you should be constantly working to improve your patient experience. You should regularly evaluate the various steps in your patient flow to ensure patient satisfaction.…

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4 Ways To Improve Your Medical Office

medical office

Even the best medical office should strive to improve their practice to avoid a decline in satisfaction, outcome or revenue. Here are 4 easy and effective changes you can make to improve your medical office. Patient Communication Effective communication goes beyond just talking and listening. There should be mutual respect between your patients and your…

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5 Tasks You Can Automate In Your Accounting Firm

accounting firm

It is the busiest season of the year for Certified Professional Accountants. It’s tax season! Emails are flying back and forth between you and your clients, deadlines are approaching and you have a very long list of tasks ahead of you. However, there are 5 crucial tasks that you can (and should) automate in your…

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How To Build A Streamlined Medical Practice

medical practice

A busy medical practice is a sign of a healthy business. This also means a likely jam packed schedule and a hectic work environment for your front office and staff. And with a full staff and a full schedule, miscommunication can be a frequent annoyance. However, you can avoid many cmmunication disasters if you streamline…

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How To Create Ongoing Engagement With Your Patients

engagement with patients

Ongoing engagement with your patients is no longer only a way to ensure patients stay up to date with their treatments. Ongoing engagement can be a key for your practice, especially with the shift toward value-based payment models in all areas of health care. Enhance outcomes Many patients find their doctor’s recommendations and discharge papers…

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Automated Appointment Reminders: Work Through The Holidays

Automated appointment reminders don’t need you to work. In fact, they need very little to do exactly what you hope they would do – keep the wheels turning. Wouldn’t it be nice to have a personal assistant that required very little management? Automated appointment reminders are just like that! Here’s why automated appointment reminders are…

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Revolutionize Your Day With Your Digital Voice Assistant

voice assistant

If you are not utilizing your phone or tablet’s digital voice assistant, then you’re not optimizing your schedule. Your entire work day will run more smoothly, be more efficient and productive, and you may even find yourself completing tasks much faster. Here’s how you should be using your digital voice assistants. Notes How many times…

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The Benefits Of Booking Appointments Online

booking appointments

According to Accenture, 66% of US health systems will offer online scheduling. Your clients will soon expect access to book appointments online for your services, from hair salons to veterinary services, and everything in between. How behind is your practice? Find out why you can’t afford to skip the benefits of booking appointments online. Stop…

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Three Tricks Everyone Needs When They Use Appointment Reminders

appointment reminders

Appointment Reminders have been shown to increase no-shows by as much as 80%. This staggering number is a direct effect to any businesses’ bottom line. But, more importantly, how you use this feature can have a big impact on your results and your customer experience. Here are three tricks everyone should know when they use…

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Why Should You Send An Appointment Reminder One Hour Ahead?

appointment reminder

We recently launched a new feature on our appointment reminder system. This new feature would allow you to send an appointment reminder one hour ahead of your patient’s appointment. This feature has so many benefits and there are many ways in which you can use it. Send A Quick Reminder The most obvious benefit to…

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