Posts by Nicole Williams

Tips For Managing Patients Who Won’t Follow COVID-19 Protocols


As we slowly enter into a “new normal” many businesses are setting COVID-19 protocols in place for the protection of their patients and their staff. However, there is also a wave of individuals who don’t want to follow these protocols – not just at the doctor’s office – but everywhere. Here are some tips to…

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Increase Business Through Mobile Messages

mobile messages

“Unread” is becoming a new normal. How many unopened emails do you have sitting in your inbox? And how many unread text messages do you have on your phone? While Email marketing is very valuable to any and all businesses, mobile messages are giving emails a run for their money. Getting lost in the email…

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5 Things You Can Automate Right Now


As businesses reopen mostly from home everyone is busy. Emails are flying back and forth between you and your clients, employees and employers. Maybe deadlines are approaching and you have a very long list of tasks ahead of you. However, there are 5 crucial tasks that you can (and should) automate to save you time…

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3 Unusual Medical Innovations In The Works

medical innovations

We would be nowhere without the medical innovations that exist today. From lifesavers like chemotherapy to conveniences like the Internet, our world revolves around technology and medicine. Including the unusual ones that are being worked on today! Here are three that you may have never heard heard of and didn’t know you needed… until now.…

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Automatic Appointment Reminders During The Pandemic

automatic appointment reminders

The global pandemic has forever changed our lives. As you learn to live differently, businesses are also making big changes. Automatic Appointment Reminders is no exception. But we’re also learning that our business is essential in keeping consumers and patients organized while much of our lives are being conducted from home. Here are some ways…

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Increase Online Reviews With Appointment Reminders

online reviews

Positive online reviews are a key piece of credibility for your business. Research shows that 93% of people use online reviews in their decision making process. In fact, reviews are so important that you should have a dedicated strategy for increasing your online reviews. One of the tools we detail below is how to use…

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How To Put An End To Missed Appointments

missed appointments

If you conducted a case study on one patient that regularly missed appointments, what would you find? While reasons for missed appointments vary between patients, there are distinct patterns. Below are two case studies we have analyzed to reveal some of these patterns and suggest effective solutions. It’s time to put an end to missed…

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4 Big Signs You Need To Update Your Business Strategy

business strategy

When you started your practice, what did you determine to be your business strategy? In most cases, your marketing strategy includes a business strategy. But even then, if your business has grown, then likely you have also outgrown your initial business strategy. Here are 4 signs you’ve outgrown your communications strategy and you need to…

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Safety Policies For Your Business

safety policies

As the economy slowly reopens and people start to emerge out of their home you may be considering reopening your business. In fact, you may have already opened your business to the public. Either way, there are specific CDC recommendations for keeping you and your staff and customers safe and healthy. Below we highlight some…

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How To Implement Mental Health At Home

mental health

Mental health has always been important. However, during this pandemic mental health is easily overlooked. As you prioritize working from home, taking care of your children and keeping the house and meals organized, mental health ends up at the bottom of the list or not on the list at all. Here are a few small…

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