Photography Business

“What’s captivates me about photography is capturing a moment that will never be seen again unless photographed” – FM The textbook answer – Photography is the art of capturing light with a camera, usually via a digital sensor or film, to create an image. But the essence of photography is to treasure moments and share […]

Increase your Business’s Productivity

In today’s lifestyle and demanding work-life schedules, customers tend to forget their appointments with doctors, dentists, auto mechanics, therapists, hairstylists, lawn care and a lot of other professions.  Though customers can reschedule such services to a later date, it may still lead to a loss of business opportunities for your company, especially if changes were […]

Cultivating Patient Engagement

Constant patient engagement is a way to ensure patients stay up to date with their treatments. However, it is also an easy way to keep patients happy! By eliciting their feedback, you can make improvements that will improve your patient’s experience. Between 23% and 34% of outpatient appointments are missed annually. Patients who frequently miss […]

How to Decrease Missed Appointments

How to Decrease Missed Appointments Missed appointments is a common occurrence among all businesses. But what about your business? What if you could decrease the number of missed appointments for your business or practice? You could potentially save hundreds, if not thousands of dollars per month! All the while, increasing your customer satisfaction with your […]

Increase Patient Engagement

patient communication

Ongoing patient engagement is a way to ensure patients stay up to date with their treatments. However, it is also an easy way to keep patients happy! By eliciting their feedback, you can make improvements that will improve your patients experience. Enhance outcomes with patient engagement Many patients find their doctor’s recommendations and discharge papers […]

The Best Strategy For Impatient Patients

No matter what office (or practice) you work in you will come into contact with impatient patients. Regardless of why the patient is impatient, your job is to handle them with respect and professionalism. So the next time you find yourself in the throws with another impatient patient, here are three guiding rules. Distance yourself […]

Appointment Reminders and Your Pets

Appointment reminders are a very useful tool for patients. But do you consider your pets to be patients? Maybe you should! As soon as you walk into a vet office with your pet, they are the patient. And like everyone else, they need annual check ups and medicine and a doctor. So why isn’t your […]

Updating Your Front Desk Etiquette Post-COVID

Many offices, maybe even yours, underestimate the power of their front office etiquette. From first impressions to continuing patient care, your front office is the smile on the face of your business. As post-COVID brings many changes, the front desk etiquette is that much more important. Use these tips to make sure your staff has […]

The Best Time To Send Appointment Reminders: One Hour

Did you know one of our appointment reminders feature allows you to send an appointment reminder one hour ahead of your patient’s appointment? This feature has so many benefits and there are many ways in which you can use it. More importantly, find out why the best time to send an appointment reminder is one […]

Automated Appointment Reminders and No-Shows

Automated Appointment Reminders and No-Shows Automated appointment reminders have been shown to increase no-shows by as much as 80%. This staggering number is a direct effect to any businesses’ bottom line. But, more importantly, how you use this feature can have a big impact on your results and your customer experience. Here are three tricks […]