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Advanced Appointment Reminder Integrations

Automated Appointment Reminders Integration

About our Advanced Appointment Reminder Integration

We make it very easy for you to integrate your data into our site using our advanced appointment reminder integration methods. No matter what EMR or scheduling service you use, we can usually integrate with it using one of the methods below. If none of these are an option, we do offer some basic integration methods as well that ANYONE can use!

Method 1: Allow us to Connect to your EMR

We can connect seamlessly to most EMRs without any intervention on your part. Contrary to popular belief, integrating your data for fully automated appointment reminders with us is very inexpensive and much more flexible than using built-in EMR reminders, and takes a very small amount of time to setup.

Method 2: Appointment Reminders "Upload" Service Application

Use our appointment reminder upload service application to upload and download files securely. If you are able to generate a .csv or excel file that meets our standard formatting requirements then there is no fee for using this service.

If you cant create a file that meets our specifications, but you can create a file that contains all the information that we need, you utilize this along with our Appointment Reminder Integration Service. This will allow you to upload files in any format any allow us to parse them on our end for a small monthly charge.

Method 3: Utilize Our Appointment Reminders "API"

The API that we offer is very simple. Essentially it allows you to upload and download files through your own code. We have VB and C# samples that you can download. However, it hould be easy to integrate in any of the more popular coding platforms.

Doctor Appointment Reminder

Allow Us to Connect to Your EMR

 

We can interface with most EMRs and scheduling software using our integration service.

As with all of our accounts, you are able to fully customize your appointment reminders, choose whether to send calls, texts, or emails, and accept responses from your customers.

All of your data is secure and HIPAA Complaint throughout the entire process. Most EMRs will allow us to both read appointment information and write back with confirmations. However, some EMRs will only allow us to read appointment information. In this case, you can use several methods to view responses in real-time.

Some of the more popular EMRs that we interface with are...

Connect Your EMR

Watch a Video Demonstrating Practice Fusion Integration!

Appointment Reminders Upload Service

Appointment Reminder Integration ServiceWe know you have invested a lot of time and money in your appointment scheduling software. You like it, your staff likes it and knows how to use it.  You have no desire to switch to something new in order to add automated appointment reminders. That’s why it doesn’t matter what type of software you are currently using. Whether it is managed by a 3rd party or housed on your network, we can usually integrate it into our site.

Here’s how it works!

If you have a Small Business or Premium account, you can download and utilize our Upload Service free of charge.

This is basically just a program that will automatically send files to us. If your files meet our formatting criteria for import files, you can simply use this program.  If your files do not meet our formatting criteria, then you may need to use our “Integration Service” in addition.

You will install our Upload Service Windows Application on a computer connected to your network. This is a very simple bare-bones application that looks for a file periodically.  If it sees a file, it will connect to us through a secure encrypted connection and upload the file to us.  From there we will send out your reminders. 

Depending on your EMR and your technical capabilities, there are a couple of options.  The file can be generated automatically and placed into a folder on your network. Or may require a very simple quick manual creation of the file.

You can choose to receive automated reports whenever we receive a file. These reports will contain a summary of what reminders we added, as well as a notification if we don’t receive a file within a given time frame.

There are no setup fees or contracts with our appointment reminder upload service and if you can upload a file that adheres to our import file format, there is no additional monthly charge.

Not sure if this will work for you? Please contact us for any questions regarding using our upload service to send your appointment reminders!

Appointment Reminders Integration Service

You can use our Appointment Reminder Integration Service in conjunction with the Appointment Reminders Upload Service.

Essentially this allows you to utilize the upload service with ANY file format and we can parse the file on our side.

The cost is typically only about $100 per month. If you use over 5000 reminders per month, we waive the integration service fee altogether and you get into volume pricing.

Programming API - Upload & Download Files

Programming API - Upload & Download FilesOur free web-based Programming API allows you to automate data transfers between your company and our site.

You can use our API to create automated jobs to:

Upload customer and appointment information to our site.
Retrieve appointment reminder results and responses.

Technical specifications of our API:

Our API utilizes http methods that are available through our SECURE web URL.

We have VB.NET and C# samples available for you to download for free. These examples utilize Microsoft’s WebClient class but you are free to use any language and method that you want. You are certainly not limited to these languages or methods.

Common data transfer example utilizing our API:

The following example describes a typical usage of our API.

  1. Create a recurring nightly job using VB.NET, C#, Java, or another programming language.
  2. Extract data from your EMR or Scheduling Software for patients who have an upcoming appointment.
  3. Create a simple .csv file with the appointment information.
  4. Upload the file securely to our site using our API.
  5. Retrieve a “Reminder Results” report for the previous day using our API.
  6. Parse the results and write them back into your data source.

Our API is available with Small Business or Premium accounts