Help Documentation

Browse our help documentation to learn more about our services

Topic Description
Appointments - Adding Appointments Though the Website Learn how to add appointments through the website
Calendars - Scheduling Appointments and Adding Customers Info on scheduling appointments with Reminders on calendars such as Google
Calendars - Adding a Linked Calender Info about adding and configuring calendars through the web site
Calendars - Event View Info on interpreting the Event View for your linked calendar
Calendars - Sharing a Google Calendar Follow these steps to share your Google calendar with us.
Caller IDs - Creating, Validating, and Using Create a Caller ID so that your calls will originate from your office phone number
How do I cancel my account? This post has info on how to cancel your account
Company - Customization Add your TimeZone, Logo, Colors, Web URL etc...
Contact Lists - Exporting from Google or Outlook Export your contact list from Google or Outlook to import into your account
Contact Lists - Uploading through the Website Upload your contact list through the website
Customers - Adding Customers through the Website Learn how to add customers using the website
Data Extract - Extracting Necessary Data This post has information on extracting data from any scheduling software
Distribution Lists - Creating This post has info on creating distribution lists through the website.
Import Files - Structure and Content This posting contains information on how to Create Import Files that can be uploaded to our site
Import Files - Uploading Programatically This post contains information on how to upload your import files programatically
How do I create multiple reminders for an appointment How do I create multiple reminders for an appointment?
Website Overview and New Company Walkthrough This posting has an overview of our services and information on how to configure your Company for the first time.
No Reminder List - How it Works The No Reminder List is a list of your customers who have requested to NOT have reminders sent to them.
Payment Information What types of payment do we accept? Is it stored safely?
Quick Texts A Quick Text is a simple and quick way to send a text message to all the people within a distribution list.
Reminder Schedule - Setting days/times to send reminders This posting contains info on how to set the days and times that your reminders will be sent
Reminders - Interpreting the Reminders page The Reminders page allows you to view reminders that are scheduled as well as reminders that have been sent
ReminderTypes - Creating and Editing A Reminder Type is a tailored reminder that you create. It will be either a text, phone call, or email reminder and the content will consist of a series of messages that you will chose.
Repeating a Phone Call Reminder Message How do I allow my customer to repeat the message in a phone call type reminder?
Reports - Creating and Editing This post has information on how to create a new report through the website
Reports - Downloading Programatically This post contains information on how to download reports programatically
Reports - Structure and Content This post contains information on the Structure and Content of Reports
Spanish Mapping Spanish Mapping allows you to set up a Spanish version of a reminder that will be sent to your customers whose language preference is Spanish.
Test Mode - Testing Your Account If you have Test Mode enabled then no reminders will be sent.
Text Blocks - Creating and Editing This post has information on Creating and Editing Text Blocks for use in your Reminders
How come text messages dont originate from my CallerID? How come text messages dont originate from my Caller ID?
Triggers - Creating and Editing Triggers allow you to create multiple reminders for an appointment or send text or email alerts when certain conditions are met.
Voicefiles - Creating and Editing This post contains information on how to Create and Edit a VoiceFile
Voice Files - Our library of prerecorded voice files We offer an extensive library of prerecorded voice files that you can use in your phone call reminders free of charge