3 Benefits of Using Email Reminders
A missed appointment is a missed opportunity. Email appointment reminders are an excellent tool to create effective communication between your office and your customers or patients. However, few offices utilize automated appointment reminders. Instead, you may still require your staff to dedicate hours every day making phone calls. In this blog, we are going to list the three biggest benefits of using email appointment reminders – automated or not.
1. Time is Money
You may have heard the saying “time is money”. What this saying means is your time is valuable and worth something. The question is – how much? This especially applies to your staff, who are an integral part of the workings of your office. The number one biggest benefit of automated appointment reminders is that they don’t require as much time as a dedicated person making phone calls. In fact, whether the appointment reminder is automated or not, it’s a time saver! You can create template emails and use settings to customize your emails. With the click of a button, your reminder is on its way. Regardless of how you choose to use appointment reminders, it will always save you time.
2. Increase Communication with Email Reminders
When you make a phone call to a patient or client to remind them of an appointment, it can very quickly spiral into a long conversation. While talking with your customers is great, it is not always convenient. One way to keep communication open while also decreasing potential disruptions is by using email. When you email a client, they are more likely to use the same form of communication to respond. Whether they are confirming an appointment or canceling one, email is efficient and effective.
Reminder Email for Meeting
Follow up a Reminder Email
Email Appointment Reminder
Subject Line: Weekly catch-up with the team: Meeting reminder
Just a friendly reminder about our upcoming meeting on 1st June, 4 PM.
I’ve attached a copy of all details regarding the meeting too.I look forward to talking soon!
I sent you an email last week to see if you need help with automating your cold emailing routine. If you do, I would love to chat with you and discuss this further.
Let me know!
Subject Line: Appointment Reminder at Jessica James Massage Therapist
Just a reminder from Jessica James Massage Therapist about your appointment on 20th May at 4.15 PM.To reschedule, please respond to this email or call 777-777-777.
We look forward to welcoming you soon!
Jessica James Massage Therapist Team
3. Decrease No-Shows
Appointment reminders have been shown to decrease no-shows by as much as 80%! Have you ever missed an appointment simply because you forgot about it? To you, it may not have been a big deal, but to a small business owner, a missed appointment is missed time, money, and more. It is a big deal. Any technique you can use to decrease no-shows you should use! Especially if you have an affordable option like this one. Appointment Reminders is one of the most affordable programs available on the market.
Add Your HeadingNew Strategies for Reducing No-Show Rates at Your Practice Text Here
- Avoid making a blanket policy when it’s just a small segment of your patients who are consistently missing appointments.
- Consider restricting appointment scheduling to same-day, or only one-day-ahead for chronic no-showers.
- Don’t focus your efforts on reducing no-shows for a certain day of the week/time of day/season. It’s more about your policy than you’re timing.
- If you know a particular patient who no-shows frequently, consider double-booking the time slot in anticipation of them not coming. That way you won’t miss out on income by having an empty spot in your schedule.
- Consider additionally and directly contacting that small percentage of your patients who are most likely to no-show. A handful of calls today could fix a problem tomorrow.